Premium support
ECU Flasher subscriber support.
Premium support requests are prioritised over general enquiries. We aim to respond within 1-2 working days where sufficient information is provided, but response times are not guaranteed.
Included
- Account and licence help
- Installation and activation help
- Supported ECU workflow guidance
- Supported interface setup
- SkunkWerx software errors
- Basic log review for supported protocols
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Premium support is available to active ECU Flasher subscribers. Log in to continue.
Premium support is available to active ECU Flasher subscribers.
Open a support ticket.
Premium support is handled through account-based tickets so you can track replies, status, and follow-up messages from your SkunkWerx profile.
Support scope
Premium support does not include guaranteed ECU recovery, unsupported ECU reverse engineering, custom remap development, free tuning file changes, third-party hardware repair, illegal or unsafe use, or unlimited one-to-one training.